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List of Webhook Errors

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Please use the list of webhook messages, which is organized by the webhook step ID.

The following is a list of Metamap webhook errors. Use ctrl+f to search for a term.

codeError Typemessageid
legacy.errorLegacyErrorN/A
system.serviceUnavailableSystemErrorService UnavailableN/A
system.internalErrorSystemErrorInternal errorN/A
input.failedStepErrorCannot meet dependent input
ine.notEnoughParamsStepErrorNot enough params to get ine data
ine.notValidParamsStepErrorNot valid params to get ine data
ine.notFoundStepErrorNo ine data found
rfc.invalidParamsStepErrorCURP number is invalid
rfc.notFoundStepErrorNo rfc data found
rfc.fullNameMismatchStepErrorFull name mismatch
curp.invalidStepErrorCURP number is invalid
curp.notFoundStepErrorNo curp data found
curp.fullNameMismatchStepErrorFull name mismatch
templateMatching.noMatchFoundStepErrorDocument did not match any valid template
ip.notFoundStepErrorNo ip data found
ip.notValidParamsStepErrorValidation parameters error!
legacy.errorLegacyErrorThe face did not match the document
watchlists.notEnoughParamsStepErrorNo data to extract information
legacy.errorStepErrorWe found a match inside a watchlist
colombianRegistraduria.notValidParamsStepErrorDocument number is not defined
colombianRegistraduria.notValidParamsStepError
colombianRegistraduria.resultNotFoundStepErrorNo colombian registraduria data was found
colombianRegistraduria.documentNotFoundStepErrorNo colombian registraduria data was found
colombianRegistraduria.unexpectedStatusCodeStepErrorUnexpected status code
Document error codesStepErrorDocument errors messages
colombianRegistraduria.suspendedDocumentStepErrorThe owner of the ID has had his ID suspended
colombianRegistraduria.judicialBanForDementiaStepErrorThe owner of the ID has been banned by judicial for dementia
colombianRegistraduria.deadOwnerStepErrorThe owner of the ID has died
colombianRegistraduria.duplicatedDocumentStepErrorThe ID has been duplicated
colombianRegistraduria.falseDocumentStepErrorA possible case of identity theft
colombianRegistraduria.underageOwnerStepErrorThe owner of the ID is underage
colombianRegistraduria.foreignOwnerStepErrorThe owner of the ID is not from Colombia
colombianRegistraduria.lowQualityDocumentStepErrorThe ID was issued with quality problems
colombianRegistraduria.sexChangeOwnerStepErrorThe owner of the ID has had a sex-change operation
colombianRegistraduria.neverIssuedDocumentStepErrorThe document was never issued
colombianRegistraduria.canceledDueDeathStepErrorThe ID was canceled
colombianRegistraduria.canceledDueDuplicateRequestStepErrorThe ID was cancelled
colombianRegistraduria.canceledDueTheftAttemptStepErrorThe ID was canceled
colombianRegistraduria.canceledDueUnderageStepErrorThe ID was canceled
colombianRegistraduria.canceledByForeignMinistryStepErrorThe ID was canceled
colombianRegistraduria.canceledDueLowQualityStepErrorThe ID was canceled
colombianRegistraduria.notApplicableStepErrorNo specific error can be provided
colombianRegistraduria.notIssuedYetStepErrorThe ID has not been issued yet
colombiaRegistraduria.fullNameMismatchStepErrorFull name mismatch
costaRicanAtv.notEnoughParamsStepErrorDocument number is not definedcosta-rican-atv-validation
costaRicanAtv.notValidParamsStepError
costaRicanAtv.notFoundStepErrorThe document number provided was not found in the Procuraduria Databasecosta-rican-atv-validation
system.serviceUnavailableStepErrorThe ATV service is unavailablecosta-rican-atv-validation
costaRicanSocialSecurity.notEnoughParamsStepErrorDocument number is not definedcosta-rican-social-security-validation
costaRicanSocialSecurity.notValidParamsStepErrorThe document number provided was not found in the Social Security Databasecosta-rican-social-security-validation
costaRicanSocialSecurity.fullNameMismatchStepErrorThe name in the document and the name in the Social Security database do not matchcosta-rican-social-security-validation
system.serviceUnavailableSystemErrorThe Social Security service is unavailablecosta-rican-social-security-validation
creditArgentinianFidelitas.notEnoughParamsStepErrorDocument number is not definedcredit-argentinian-fidelitas-validation
creditArgentinianFidelitas.notValidParamsStepErrorcredit-argentinian-fidelitas-validation
creditArgentinianFidelitas.notFoundStepErrorNo results were found in the Fidelitas databasecredit-argentinian-fidelitas-validation
creditArgentinianFidelitas.limitErrorStepErrorCheck limit exceededcredit-argentinian-fidelitas-validation
system.serviceUnavailableSystemErrorThe Fidelitas service is unavailablecredit-argentinian-fidelitas-validation
creditBrazilianSerasa.notEnoughParamsStepErrorDocument number is not definedcredit-brazilian-serasa-validation
creditBrazilianSerasa.notValidParamsStepErrorcredit-brazilian-serasa-validation
creditBrazilianSerasa.notFoundStepErrorNo results were found in the Serasa databasecredit-brazilian-serasa-validation
creditBrazilianSerasa.limitErrorStepErrorCheck limit exceededcredit-brazilian-serasa-validation
system.serviceUnavailableSystemErrorThe Serasa service is unavailablecredit-brazilian-serasa-validation
mexicanPep.notEnoughParamsStepErrorDocument number is not definedmexican-pep-validation
mexicanPep.notValidParamsStepErrormexican-pep-validation
mexicanPep.matchFoundStepErrorThe user was found to be a PEPmexican-pep-validation
system.serviceUnavailableSystemErrorThe PEP service is unavailablemexican-pep-validation
panamenianTribunalElectoral.notEnoughParamsStepErrorDocument number is not definedpanamenian-tribunal-electoral-validation
panamenianTribunalElectoral.notValidParamsStepErrorNot valid paramspanamenian-tribunal-electoral-validation
panamenianTribunalElectoral.notFoundStepErrorUser with provided credentials could not be foundpanamenian-tribunal-electoral-validation
panamenianTribunalElectoral.fullNameMismatchStepErrorFull name mismatchpanamenian-tribunal-electoral-validation
system.serviceUnavailableSystemErrorThe TE service is unavailablepanamenian-tribunal-electoral-validation
paraguayanRcp.notEnoughParamsStepErrorDocument number is not definedparaguayan-rcp-validation
paraguayanRcp.notValidParamsStepErrorparaguayan-rcp-validation
paraguayanRcp.notFoundStepErrorUser with provided credentials could not be foundparaguayan-rcp-validation
paraguayanRcp.fullNameMismatchStepErrorFull name mismatchparaguayan-rcp-validation
system.serviceUnavailableSystemErrorThe RCP service is unavailableparaguayan-rcp-validation
peruvianSunat.notEnoughParamsStepErrorDocument number is not definedperuvian-sunat-validation
peruvianSunat.notValidParamsStepErrorperuvian-sunat-validation
peruvianSunat.notFoundStepErrorUser with provided credentials could not be foundperuvian-sunat-validation
peruvianSunat.fullNameMismatchStepErrorFull name mismatchperuvian-sunat-validation
system.serviceUnavailableSystemErrorThe SUNAT service is unavailableperuvian-sunat-validation
salvadorianTse.notEnoughParamsStepErrorDocument number is not definedsalvadorian-tse-validation
salvadorianTse.notValidParamsStepErrorsalvadorian-tse-validation
salvadorianTse.notFoundStepErrorUser with provided credentials could not be foundsalvadorian-tse-validation
salvadorianTse.fullNameMismatchStepErrorFull name mismatchsalvadorian-tse-validation
system.serviceUnavailableSystemErrorThe TSE service is unavailablesalvadorian-tse-validation
venezuelanCne.notEnoughParamsStepErrorDocument number is not definedvenezuelan-cne-validation
venezuelanCne.notValidParamsStepErrorvenezuelan-cne-validation
venezuelanCne.notFoundStepErrorUser with provided credentials could not be foundvenezuelan-cne-validation
venezuelanCne.fullNameMismatchStepErrorFull name mismatchvenezuelan-cne-validation
system.serviceUnavailableSystemErrorThe CNE service is unavailablevenezuelan-cne-validation
venezuelanSeniat.notEnoughParamsStepErrorDocument number is not definedvenezuelan-seniat-validation
venezuelanSeniat.notValidParamsStepErrorvenezuelan-seniat-validation
venezuelanSeniat.notFoundStepErrorUser with provided credentials could not be foundvenezuelan-seniat-validation
venezuelanSeniat.fullNameMismatchStepErrorFull name mismatchvenezuelan-seniat-validation
system.serviceUnavailableSystemErrorThe SENIAT service is unavailablevenezuelan-seniat-validation
premiumAmlWatchlists.notValidParamsStepErrorFull Name is not definedpremium-aml-watchlists-search-validation
premiumAmlWatchlists.matchFoundStepErrorMatch foundpremium-aml-watchlists-search-validation
peruvianSunat.fullNameMismatchStepErrorFull name mismatchpremium-aml-watchlists-search-validation
system.serviceUnavailableSystemErrorThe SUNAT service is unavailablepremium-aml-watchlists-search-validation
dominicanJce.notEnoughParamsStepErrorDocument number is not defineddominican-jce-validation
dominicanJce.notValidParamsStepErrordominican-jce-validation
dominicanJce.fullNameMismatchStepErrorThe name in the document and the name in the JCE database do not matchdominican-jce-validation
system.serviceUnavailableSystemErrorThe JCE service is unavailabledominican-jce-validation
ecuadorianRegistroCivil.notEnoughParamsStepErrorDocument number is not definedecuadorian-registro-civil-validation
ecuadorianRegistroCivil.notValidParamsStepErrorecuadorian-registro-civil-validation
ecuadorianRegistroCivil.notFoundStepErrorThe document number provided was not found in the Procuraduria Databaseecuadorian-registro-civil-validation
ecuadorianRegistroCivil.fullNameMismatchStepErrorThe name in the document and the name in the Registro Civil database do not matchecuadorian-registro-civil-validation
ecuadorianRegistroCivil.invalidStatusStepErrorThe user's card status is invalidecuadorian-registro-civil-validation
system.serviceUnavailableSystemErrorThe Registro Civil service is unavailableecuadorian-registro-civil-validation
ecuadorianSri.notEnoughParamsStepErrorDocument number is not definedecuadorian-sri-validation
ecuadorianSri.notValidParamsStepErrorecuadorian-sri-validation
ecuadorianSri.notFoundStepErrorThe document number provided was not found in the SRI Databaseecuadorian-sri-validation
ecuadorianSri.fullNameMismatchStepErrorThe name in the document and the name in the SRI database do not matchecuadorian-sri-validation
system.serviceUnavailableSystemErrorThe SRI service is unavailableecuadorian-sri-validation
ghanaianGra.notEnoughParamsStepErrorPersonal number is not definedghanaian-gra-validation
ghanaianGra.notValidParamsStepErrorghanaian-gra-validation
ghanaianGra.notFoundStepErrorNo results were found in the GRA databaseghanaian-gra-validation
ghanaianGra.invalidTaxStatusStepErrorNo results were found in the GRA databaseghanaian-gra-validation
system.serviceUnavailableSystemErrorThe GRA service is unavailableghanaian-gra-validation
guatemalanTse.notEnoughParamsStepErrorDocument number is not definedguatemalan-tse-validation
guatemalanTse.notValidParamsStepErrorguatemalan-tse-validation
guatemalanTse.notFoundStepErrorThe document number provided was not found in the TSE Databaseguatemalan-tse-validation
guatemalanTse.fullNameMismatchStepErrorThe name in the document and the name in the TSE database do not matchguatemalan-tse-validation
system.serviceUnavailableSystemErrorThe TSE service is unavailableguatemalan-tse-validation
honduranRnp.notEnoughParamsStepErrorDocument number is not definedhonduran-rnp-validation
honduranRnp.notValidParamsStepErrorhonduran-rnp-validation
honduranRnp.notFoundStepErrorThe document number provided was not found in the RNP Databasehonduran-rnp-validation
honduranRnp.fullNameMismatchStepErrorThe name in the document and the name in the RNP database do not matchhonduran-rnp-validation
system.serviceUnavailableSystemErrorThe RNP service is unavailablehonduran-rnp-validation
argentinianDni.notValidParamsStepErrorEmission Date is not definedargentinian-dni-validation
argentinianDni.oldDocumentStepErrorThere is a newer document associated to this DNIargentinian-dni-validation
argentinianDni.notFoundStepErrorThe DNI provided was not found in the Renaper Databaseargentinian-dni-validation
system.serviceUnavailableSystemErrorThe DNI service is unavailableargentinian-dni-validation
argentinianRenaper.notValidParamsStepErrorEmission Date is not definedargentinian-renaper-validation
argentinianRenaper.dniMismatchStepErrorThe DNI provided was not found in the Renaper Databaseargentinian-renaper-validation
argentinianRenaper.fullNameMismatchStepErrorThe name of the user does not belong to this IDargentinian-renaper-validation
argentinianRenaper.deceasedPersonStepErrorThe person with this data is deceasedargentinian-renaper-validation
system.serviceUnavailableSystemErrorThe DNI service is unavailableargentinian-renaper-validation
bolivianOep.notValidParamsStepErrorbolivian-oep-validation
bolivianOep.notEnoughParamsStepErrorDocument number is not definedbolivian-oep-validation
bolivianOep.notFoundStepErrorNo results were found in the OEP databasebolivian-oep-validation
bolivianOep.fullNameMismatchStepErrorThe name in the document and the name in the OEP database do not matchbolivian-oep-validation
system.serviceUnavailableSystemErrorThe OEP service is unavailablebolivian-oep-validation
brazilianCpf.notValidParamsStepErrorbrazilian-cpf-validation
brazilianCpf.dataMismatchStepErrorData inconsistencies were found between the CPF and the fullName in ID cardbrazilian-cpf-validation
brazilianCpf.faceBiometricsMismatchStepErrorData inconsistencies were found between the CPF and the face in ID cardbrazilian-cpf-validation
system.serviceUnavailableSystemErrorThe OEP service is unavailablebrazilian-cpf-validation
chileanRegistroCivil.notValidParamsStepErrorchilean-registro-civil-validation
chileanRegistroCivil.notEnoughParamsStepErrorRun Number is not definedchilean-registro-civil-validation
chileanRegistroCivil.notFoundStepErrorNo results were found in the Registro Civil databasechilean-registro-civil-validation
chileanRegistroCivil.expiredStepErrorThe user's ID is expiredchilean-registro-civil-validation
system.serviceUnavailableSystemErrorThe Registro Civil service is unavailablechilean-registro-civil-validation
colombianContraloria.notValidParamsStepErrorcolombian-contraloria-validation
colombianContraloria.notEnoughParamsStepErrorDocument number is not definedcolombian-contraloria-validation
colombianContraloria.notFoundStepErrorNo results were found in the Contraloria databasecolombian-contraloria-validation
colombianContraloria.badRecordsStepErrorThe user appears to have Negative Fiscal recordscolombian-contraloria-validation
system.serviceUnavailableSystemErrorThe Contraloria service is unavailablecolombian-contraloria-validation
colombianNationalPolice.notValidParamsStepErrorcolombian-national-police-validation
colombianNationalPolice.notEnoughParamsStepErrorDocument number is not definedcolombian-national-police-validation
colombianNationalPolice.fullNameMismatchStepErrorThe name in the document and the name in the National Police database do not matchcolombian-national-police-validation
colombianNationalPolice.notFoundStepErrorThe document number provided was not found in the National Police Databasecolombian-national-police-validation
system.serviceUnavailableSystemErrorThe National Police service is unavailablecolombian-national-police-validation
colombianNit.notValidParamsStepErrorcolombian-nit-validation
colombianNit.notFoundStepErrorThe document number provided was not found in the NiT Databasecolombian-nit-validation
colombianNit.notEnoughParamsStepErrorDocument Number is not definedcolombian-nit-validation
system.serviceUnavailableSystemErrorThe NIT service is unavailablecolombian-nit-validation
colombianProcuraduria.notEnoughParamsStepErrorDocument number is not definedcolombian-procuraduria-validation
colombianProcuraduria.notValidParamsStepErrorcolombian-procuraduria-validation
colombianProcuraduria.notFoundStepErrorThe document number provided was not found in the Procuraduria Databasecolombian-procuraduria-validation
colombianProcuraduria.fullNameMismatchStepErrorThe name in the document and the name in the Procuraduria database do not matchcolombian-procuraduria-validation
system.serviceUnavailableSystemErrorThe Procuraduria service is unavailable"colombian-procuraduria-validation
facematch.noSuitableBiometricsFoundStepErrorPrevious suitable biometrics inputs were not found.re-facematch
facematch.differentPersonStepErrorThere are different persons on photosre-facematch
facematch.notConfidentComparisonStepErrorThe person on photos might not be the samere-facematch
legacy.errorLegacyErrorThis person cannot be confirmed as owner of document provided, a selfie with the document will be requestedfacematch
input.failedStepErrorCannot meet dependent inputproof-of-ownership
proofOfOwnership.notConfidentComparisonStepErrorThe person on photos might not be the sameproof-of-ownership
proofOfOwnership.differentPersonStepErrorThere are different persons on photosproof-of-ownership
underage.noDOBStepErrorThe date of birth could not be obtained
underage.errorStepErrorThis user is currently underage
voice.noFaceStepErrorCannot find user's face
voice.faceMismatchStepErrorThe face from movement and voice checks is not the same
voice.matchingFailedStepErrorNumbers from task and in video do not matchvoice
peruvianReniec.dniMismatchStepErrorThe DNI number was not found in the RENIEC database
peruvianReniec.notValidParamsStepErrorDNI is not defined
peruvianReniec.fullNameMismatchStepErrorNames don't match
alterationDetection.negligenceStepErrorDocument is considered as negligencealteration-detection
alterationDetection.fraudAttemptStepErrorDocument is considered as fraud attemptalteration-detection
alterationDetection.tamperedStepErrorDocument is considered tamperedalteration-detection
legacy.errorLegacyErrorUser did not pass livenessliveness
complyAdvantage.matchFoundStepErrorThis user was found in one or more watchlistpremium-aml-watchlists-search
complyAdvantage.notValidParamsStepErrorWe didn't get enough data to finish this checkpremium-aml-watchlists-search
customDocument.skippedStepErrorUser skipped this stepdocument-reading
templateMatching.noMatchFoundStepErrorDocument did not match any valid templatetemplate-matching
customDocument.notProvidedStepErrorUser has not provided any documentdocument-reading
eSignature.notValidParamsStepErrorDocument invalid or photo on the document didn't match the selfieelectronic-signature-document-validation
ip.restrictedStepErrorThe user is located in restricted region
emailOwnership.notEnoughParamsStepErrorUser has not provided any valid email addressemail-ownership-validation
emailOwnership.notEnoughParamsStepErrorUser has not provided any valid email addressemail-ownership-validation
nigerianDl.notEnoughParamsStepErrorDocument number is not definednigerian-dl-validation
nigerianDl.notEnoughParamsStepErrorFull name is not definednigerian-dl-validation
nigerianDl.notFoundStepErrorNo results were found in the Dl databasenigerian-dl-validation
nigerianDl.fullNameMismatchStepErrorThe name in the ID card and the name in official sources do not matchnigerian-dl-validation
nigerianDl.notValidParamsStepErrorWe could not obtain enough information to perform this checknigerian-dl-validation
nigerianLegal.notFoundStepErrorNo results were found in the databasenigerian-legal-validation
nigerianLegal.notEnoughParamsStepErrorNot enough paramsnigerian-legal-validation
nigerianLegal.fullNameMismatchStepErrorThe name in the ID card and the name in official sources do not matchnigerian-legal-validation
nigerianLegal.documentNotFoundStepErrorWe could not obtain document to perform this checknigerian-legal-validation
nigerianLegal.notValidParamsStepErrorWe could not obtain enough information to perform this checknigerian-legal-validation
nigerianNin.notEnoughParamsStepErrorDocument number is not definednigerian-nin-validation
nigerianNin.notEnoughParamsStepErrorFull name is not definednigerian-nin-validation
nigerianNin.notFoundStepErrorNo results were found in the NIN databasenigerian-nin-validation
nigerianNin.fullNameMismatchStepErrorThe name in the ID card and the name in official sources do not matchnigerian-nin-validation
nigerianNin.notValidParamsStepErrorWe could not obtain enough information to perform this checknigerian-nin-validation

Updated 5 months ago